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Getting Support

If you run into trouble with Jetpack or one of its components, it’s easy to get help to solve the problem.

Jetpack comes with free, basic support for all users.

First, check this page on the Jetpack website to see if the error you’ve encountered is listed there. If it is, follow the instructions there to solve the issue.

Otherwise, you might try these helpful troubleshooting tips to solve the problem.

If that doesn’t help, you can email the Jetpack team using the handy contact form on their support page.

In order to view our Knowledge Base training videos, you will need to create an account and log in.

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